Coconut Calendar

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4 notifications types that decrease no-show meetings

For appointment driven organizations, making the meeting is everything. Companies work hard to ensure that customers are able to easily book meeting times with appropriate staff. Staff members are prepared to answer any questions and take the time necessary to ensure that the…

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Building Brand Loyalty with Consistent Customer Experience

The retail space is competitive. With so many options to choose from, brands need to make the extra effort to build a strong relationship with their customers. In order to build relationships, brands are putting a greater emphasis on creating consistent customer experiences.…

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  • By Marketing
  • In Reports
  • Posted December 13, 2017

Excerpt: The New Digital Experience

A couple of weeks ago, we published our latest white paper, Optimizing Customer Experience with Enterprise Appointment Scheduling. We’ve received a lot of great feedback so far on the new paper and want to thank everyone who took the time to read it. If you haven’t had a…

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Top 3 Credit Union Scheduling Pain Points

Depending on the size of a credit union, difficulties can arise for both advisors and members when booking appointments. Pain points generally culminate around staffing requirements, research and preparation and system limitations. These pain points lead to unproductive…

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So I pitch like a “woman” - Raising money and the bizarreness of it all

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  • By Marketing
  • In Features
  • Posted November 29, 2017

Coconut App Makes it Easy To Access Schedule On The Go

The Coconut Mobile App is now available for both iOS and Android. The app was designed to provide a better mobile experience for our clients to manage their schedules remotely. Coconut Software is always looking for new opportunities to elevate customer experience and ensure…

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3 Benefits credit unions can expect from appointment software

Managing members can be a difficult task. This is especially true when it comes to scheduling meetings. With credit unions specifically, there is a lot involved in getting the most out of your advisors meetings.

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Improving Member Experience for Credit Unions and Banks

We recently surveyed our enterprise customers and 62% responded that their number 1 reason for implementing appointment scheduling was to improve customer service. As technology advances and markets become more competitive, it becomes increasingly important for organizations…

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Co.Labs Launch Raises Eyebrows

Monday evening had the Delta Bessborough buzzing with excitement during the Launch of Co.Labs, Saskatchewan’s first technology incubator. The importance of this initiative drew an exclusive guest list of 200+ key individuals which included City of Saskatoon Mayor Charlie…

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  • By Chris Powell
  • In Features
  • Posted August 29, 2017

Increased Password Security 

Coconut Calendar is updating their password requirements and I want to explain why.

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